To Whom it May Concern,
I wanted to again thank your company for all of your help this last month. Although my daughter didn’t get a chance to wear the flower girl dress we originally ordered, I wanted to share my appreciation for the effort an concern that your staff put in to my order (and the continuous updates for the backorder), as well as allowing my sister-in-law to return her daughter’s dress. I have shared our experience with friends and family and will continue to provide your company with nothing but positive feedback and support.
Thank you for everything you have done